Verituity Founder and CEO Ben Turner was recently published in Digital Insurance with a byline exploring the vulnerability of insurance disbursements and how firms can better protect them in a digital world. In Insurance Disbursements Are Vulnerable — How to Protect Them, Ben outlines the risks inherent in traditional payout models and offers insights into how modern verification strategies can reduce errors, fraud exposure and operational inefficiencies.
Outdated approaches to identity and account validation leave insurers exposed as they transition to digital disbursements. Ben argues that verification must be reimagined as a continuous, payment-centric discipline rather than a one-time onboarding event. By applying stronger verification at the point of payout, including real-time checks of payer identity, payee validation, account status and payment-file accuracy, insurers can make payouts more secure and predictable.
Ben also discusses the broader implications of digital payout risk for carrier operations, including how verification gaps can undermine customer trust, inflate remediation costs and create compliance vulnerabilities. He emphasizes that a robust payout strategy must align with broader enterprise risk frameworks and support outcome certainty without compromising customer experience.
Read the full article in Digital Insurance to learn more about protecting modern insurance payout systems.